Privacy Policy


This Privacy Policy details the personal information we collect via our websites (www.gite-in-france.com and www.artige.fr) and via emails to the gîte-in-france domain name and explains what we do with that information.

Overview

We take your privacy seriously and are committed to keeping safe any personal information that we hold about you.

We only request or collect personal information that we need to provide you with the services that you request. We aim to ensure that our collection and use of your personal information is appropriate to the provision of services to you and is in accordance with applicable data protection laws.

Who We Are

We are Gîte d’Artige registered in France (SIRET number 817 697 949 00011) and located at 10 Artige, 86310, Saint Savin, Vienne, France and referred to in this Privacy Policy as “Gîte d’Artige”, “we”, “us” or “our”.

Information covered by this Privacy Policy

This Privacy Policy covers all personal information collected and used by Gîte d’Artige.

Children

Our sites and services are not directed at children and we do not knowingly collect any personal information from children.

We do collect information about children who will be staying in the gîte as detailed below.

What information do we collect?

When you contact us via the website contact form or via email, we collect the following personal information:


When you make a booking with us, the personal information we require from you is:


We require the following information for each person who will be staying in our gîte:


If you make a booking we will also need your bank details to enable us to make any appropriate payments to you.

Cookie Policy

We do not use cookies.

Web server logs and security

When you visit the Gîte d’Artige website(s), information about your device, operating system, browser and your IP address are automatically saved in log files.

The log files may be used for a variety of purposes including, but not limited to, the provision of statistical data about the number of visitors to our website, to help keep the website secure and to help diagnose any problems that might arise when visitors use the website. This information is collected in a way which does not identify individuals.

Third Party websites

Our website may contain links to other websites. If you follow a link to any of these websites, please note that they will have their own privacy policies and that we have no control over how they may collect or use your personal information. You should check the privacy polices of third party websites before you access them or submit any personal information to them.

Facebook

Our website may utilise the Facebook “Like” and/or “Share” functionality. If you click “Like” or “Share” you will then be subject to Facebook’s privacy policy.

How do we use your personal information?

We use your personal information to:


Deal with your enquiries
We will need to use your personal information to deal with enquiries that you submit to us.

Process your booking
If you book our gîte we will need to process and keep your personal information, together with that of any other people who are included in your booking.

Make a payment to you
We will use your personal information to make any payments that are due to you. For example, in the event of a booking cancellation or to refund the security deposit.

Comply with legal requirements
We may need to process or keep your personal information to comply with legal requirements to which we are subject.

How is your information stored?

We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect online or that you send to us, such as emails and contact forms.

We may also store personal data in paper format for example, but not limited to, Booking Forms and bank details.

How long do we keep your information?

We will retain your personal data for as long as necessary to provide you with our services. We will also retain your personal information for as long as is required to comply with our legal obligations, resolve disputes, and enforce our terms and conditions.

When we no longer need to retain your information, we will remove it from our systems and records and/or take steps to properly anonymise it so that you can no longer be identified from it.

Any bank details you provide to us in relation to your booking will be held securely and then deleted (if electronically provided) or destroyed (if paper based) as soon as we have made any payments that are due to you.

With whom do we share your data?

No-one. Your personal information is used solely by us for the purposes described in this Privacy Policy.

We will not provide your personal information to third parties unless we are required to do so by law or in order to resolve disputes or to enforce or apply our terms and conditions.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. You should regularly check this page to ensure that you are happy with any changes that may affect personal information that we hold about you.

Contact us

If you have any comments, questions or requests relating to this Privacy Policy or about the information we hold about you then please contact us

Last updated: May 2018